BEST OEM & ODM SPORTSWEAR MANUFACTURING COMPANY

General Guidelines & Policies

SAMPLING

We charge double costs on samples as a result of Sample Production perpetually takes the similar time consumption on bulk order operating and similar energy of material arrangements, management, fix prices of pattern creating, cutting, planning of our Wrestling Gear, Team Wear & Casual Wears and additionally carry high value of wages thanks to high rate of your time consumption of labor employee. but we have a tendency to regulate the sample further charges into traditional charges once a bulk order is placed once approval of samples with necessary satisfaction and advance payment.

ORDER PLACEMENT GUIDELINES

For fast processing of order, must shoot us all order details in one dispatch, we don’t accept details handed scatteredly in different periodic emails and WhatsApp. Because order details being give in exchanges and oral exchanges are considered informal.
Please Also follow the guidelines as advised below;

1. Give us veritably clear list of Names, Number, Sizes of apparel in excel distance or look likewise easy to read distance/ list.

2. Give us good resolution lines filmland of markers, markers, DIYs, club/ guarantor ensigns in Jpeg, PDF, CDR etc.

3. Give us clear guidelines in a separate runner attached in numbering or pellets i.e. size of guarantor ensigns, color combination advice, sleeves advice, collar style, zip or Buttons, ensigns placement.

4. We discourage any revision or changes in perfected order formerly done and has been started to produce, this practice surely made the order turnout time longer as well as raise the cost of product in some cases.

5. We allow minimal 10 Pcs of one design/ color/ kind as MOQ.

6. After furnishing all final details and evidence of advance payment by client, we initiate the order designing as per our collective agreed schedule; also get the designing approved from client before we go for cutting and suturing process.

DESIGNING THE PRODUCT

Let our sketch crew assist you create the best design for your needs. Whether you want an current emblem reproduced or company new customized art, our gifted staffs will work with you from notion to completed art. Designs are provided in a broad range of subjects, styles, shapes, and sizes, to swimsuit any project

1. Artwork have to be saved as a CDR, PDF, TIFF, PSD, EPS, AI or PNG file.

2. Illustrator art, created as vector artwork, must be saved as both an EPS or AI file

3. Photoshop archives must be saved as PSD or PNG, ideally in layers

4. All fonts want to be transformed to ‘OUTLINE’ format. This saves you from having to ship the fonts as well.

5. All Pantone shades must be particular in order for you to get a extra correct print. If you have a color reproduction of your art work that you would like us to match, please send. PMS colorings can additionally be listed on the color comp.

TURNAROUND TIME

Typically 2-3 weeks for up to 100 pieces, 3-4 weeks for 101 – 200 pieces, 5+ pieces for the quantities greater than 250+ pieces. contact us for the accurate turnaround time according to the quantity. We say “typically” due to the fact it truly relies upon on you. If you are desirable about getting us what we want and speaking with us in a responsive, organized, clear, complete way, the quicker it goes and additionally relies upon on the payment, pay faster pass faster.

ABOUT DELIVERY

All customized orders are familiar on a first-come-first-serve-basis. Please area your order early. Your transport date will rely on when we obtain your remaining order and approval of your order important points has been completed. The shipping in the Europe will be without tax.

Delivery costs of any courier/cargo organization are by no means flat rated. We continually provide first-class shipping selections i.e. DHL / FedEx / Skynet / Air-cargo etc. relying upon fee of delivery, weight of delivery, how quickly the patron desire it delivered and the place to deliver. Delivery is issue to the cutting-edge manufacturing time table and except a precise date has been agreed upon in writing, shipping can also be postponed. Completed orders will be shipped after clients stability is paid in full. 

ORDER ALTERATIONS AND ADD-ONS

Once the order has been dispatched to manufacturing unit, Just ship a request to your purchaser carrier man or woman and they will aid you in gratifying that request. Our CSR will then accumulate any extra repayments if indispensable and location your new order addition however we then don’t undertake the timing agreed due to the fact usually in such instances manufacturing method receives slow. If the goods/wears have been dispatched to you and you desire to reorder some more, please inform the crew (this is the reorder) and get all the data at a time. However in separate time any addition of new jersey’s which has been made until now a minimal extent of 10 Pcs allowed.

EXTRA SIZING AND SMALL SHIPPING

Extra sizing jerseys which are greater than XL are want to accumulate greater $1-$5 per piece (@XL to 7 XL), due to the fact it consumes greater fabric, More stitching, More printing and greater delivery weight for the greater jerseys (up to 7XL). And small transport price is very expensive, so we hope to get the bundle to at least 20 KG, then you can get a little higher and normal price, so small orders will be quoted greater price.

REFUNDS

Customers that refuse or cancel orders after North Athletic Gear has acquired the credit will forfeit the 50% savings and will be billed for the 50% balance. All items will stay the property of North Athletic Gear until paid in full.

Once art work has begun however now not thoroughly manufactured, any credit paid will now not be refunded however in some instances might also challenge to exchange into specific sketch etc.

MISTAKES & REPAIRS

Custom Clothing is a complicated process; there are quantity of steps that you and North Athletic Gear need to go via in order to get your orders to you. Unfortunately in uncommon activities errors can be made. If you get hold of some thing that you did now not approve, have a shade or print trouble or a manufacturing issue, contact us immediately. If we have made an error in your order, we will remake or restore your order as quickly as possible. If, however, you have ordered the wrong objects or sizes or authorized a layout that is mistaken or any different problem now not inside the manipulate of ours, we can’t take duty for that, however, we will work with you to come up with a answer to assist you get on the street as quickly as we can.

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